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Effective January 1st, 2023 we have updated our cancellation policy in order to better serve our Clients.

Your appointment time is reserved specifically for you. While we understand that emergencies and other unexpected situations do arise, Holistic Esty requests you provide our office 24-hours’ notice in the event that you are unable to make an appointment and need to reschedule.

A missed appointment without notifying our office (no show) or cancellation on the same day of your appointment will result in:

• A $25 rescheduling fee for appointments with Holistic Esty

If you are late for an appointment, you will only receive the remainder time of your scheduled service to be mindful not to run into appointment times after you. If, you do not wish to only receive the remainder of your time and want to reschedule to receive full service, there is a $25 to reschedule.

*reschedule fees are non refundable

(762) 253-5203

Online Scheduling access coming soon! *Please note that a deposit is required to book an appointment.

Cancellation Policy

We understand that unanticipated events happen occasionally in everyone’s life. In our desire to be effective and fair to all clients, the following policies are honored:

24 hour advance notice is required when cancelling an appointment. This allows the opportunity for someone else to schedule an appointment. If you are unable to give us 24 hours advance notice you will be charged the full amount of your appointment. This amount must be paid prior to your next scheduled appointment.

No-shows

Anyone who either forgets or consciously chooses to forgo their appointment for whatever reason will be considered a “no-show.” They will be charged for their “missed” appointment.

Late Arrivals

If you arrive late, your session may be shortened in order to accommodate others whose appointments follow yours. Depending upon how late you arrive, your therapist will then determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment actually given, you will be responsible for the “full” session. Out of respect and consideration to your therapist and other customers, please plan accordingly and be on time.

We look forward to serving you!